The Stonehaven Financial Group Commitment
Comprehensive Financial Plan Engagement
We are committed to protecting your interests and helping you meet your financial goals. To do this, we propose that that the following be agreed upon:
What You Can Expect From Us
Comprehensive Financial Plan – together, we will develop a comprehensive financial plan to help you achieve your long-term financial goals. As part of this plan, we will agree on a strategy that address, liquidity, disability, estate planning, and retirement. All assumptions will be documented in the plan including the time frame of the plan.
Personal Investment Profile – we will help you determine your risk profile, and will help you take this into consideration when you structure your investment portfolio aimed at achieving growth commensurate with your risk tolerance.
Tax-Saving Opportunities – for most clients, tax planning and minimization are key components of the financial plan. As part of your overall plan, strategies such as Registered Retirement Savings Plan (RRSP) planning, income splitting, exempt life insurance, and family trusts will be evaluated.
Risk Management Strategies – over time, we will continue to review your risk obligations and help you implement appropriate strategies, including the use of disability, life, critical illness insurance, and long term care protection, to ensure you and your family are adequately protected.
Access to Outside Specialists – as your situation requires, we will facilitate access to other specialists, including tax accountants and estate lawyers, whose skills we comfortably endorse. Should additional fees be required this will be disclosed and reviewed in advance. We do not accept referral fees or participate financially with these allied professionals.
Complete and Regular Reporting (Investment Products) – depending on the size and complexity of your portfolio we will establish an appropriate reporting interval. Each statement is designed to be as clear as possible. We commit to providing a consolidated return on investment calculation and we will review the format of the reports with you to minimize confusion or misunderstanding about how to read the results.
Ongoing Attention – Your plan will be reviewed annually and we will recommend appropriate adjustments, if necessary. Our office will call to arrange these review meetings with you.
Direct Contact – we make ourselves as accessible to clients as possible. Every effort will be made to return all telephone calls and e-mails within 24 hours, either personally or by one of our staff
Commission Disclosure – we will provide you with a written description of the method of compensation on each transaction.
Conflicts of Interest – We will provide you with a written disclosure of any existing or subsequent conflicts of interest that we perceive.
What We Expect From You
Financial Disclosure – we can only develop a sound financial plan for you when we work together. To ensure we develop the best possible plan, it is imperative that you disclose all aspects of your financial situation. All information will be held in the strictest confidence according to our privacy policy that is included with this agreement and is also available on our website, www.stonehaven-dundee.ca/
Proaction – when your financial situation or risk tolerance changes, let us know immediately so that we can look at your financial plan and make any necessary recommendations.
Commitment to Review – on an annual basis, be prepared to spend some time reviewing and updating your financial plan at our office. We encourage you to ask any questions you have so that you are always comfortable with your financial plan and our relationship. When working with the Stonehaven Financial Group, you have access to our entire team. Please be prepared to discuss your financial plan with any member of our team best capable of helping you.
Open Communication – if at any time we fail to meet your expectations, inform us quickly so we can clear up any misunderstanding and remedy the situation.
Timely Response – please return our calls, e-mails, and correspondence promptly.
Loyalty – over time, you will be approached about a variety of financial ideas and before proceeding we would expect that you would allow us the opportunity to review their appropriateness to your financial plan.
Business Development – when we have delivered on our commitments we would expect that you would be comfortable referring us to other people who can profit from our service.
Securities related products provided by DWM Securities Inc.
Insurance products provided by multiple insurance carriers.
